staff travel qantas app

StaffTraveler 17+

Non-rev flight loads & deals, stafftraveler solutions b.v., designed for ipad.

• 4.9 • 5.4K Ratings
• Offers In-App Purchases

Screenshots

Description.

Get reliable flight loads for the flights you wish to staff travel on. Staff travel, Non-rev, Interline, ID90, ZED travel, call it what you want... We, airline crew, love to travel! StaffTraveler gets you the seat availability for the flights you wish to staff travel on. Making staff travel easy and stress-free! - Get the loads for the flights you want to non-rev on - Stay in the loop with live flight status updates - Exclusive hotel deals, only for StaffTravelers - Rental cars anywhere. Easy & fast - Insider city tips from the worldwide airline community Here at StaffTraveler, our mission is to make it easier for you to find and keep track of your best flight options. Please note that you need to be eligible for staff travel to use StaffTraveler.

Version 2.33.1

End of August update - Improved buddy pass and family eligibility - Improved sorting and speed in the open request list

Ratings and Reviews

5.4K Ratings

A non-rev passenger’s dream

I never leave app reviews but this app is so amazing I felt compelled to. We were recently scrambling to get out of Honolulu after our plane broke and caused a snowball effect of all the other flights filling up. This app helped us easily and effortlessly ID90 back to the mainland. Since then we’ve become addicted to helping others by submitting loads and gaining credits. This app is extremely helpful and well designed. I do have two minor criticisms though and they both entail working with the newest iOS on an iPhone XS Max. The bottom icons (tips, loads etc) are illegible and hidden with the “swipe up bar.” The same goes for the scroll wheel when adding loads - it’s too easy to scroll and accidentally swipe up switching apps or worse, closing the app. And lastly, at the very top left near the back arrow under the time, if you are using any other app (phone for example) it’s nearly impossibly to hit the back arrow and not the inactive app. This becomes frustrating when you are multi-tasking and trying do things quickly. These are just simple fixes of the UI and would make the app work even more seamlessly. Overall I am very impressed with the robustness is this app and am so thankful something like it exists.

Developer Response ,

Hi there! Wow, thank you for the incredible review and the positive feedback! Great to hear we were able to help you get back home safe and sound! We are looking at improving the app especially for iPhone X Max and XS max users. When we designed the app, these phones weren't out yet and we're going to make some changes in the near future to make it easy to use on all phones! Thanks again, feedback like this makes us more dedicated to making this app even better for all non-rev users!

Multiple flts

I think this is thee absolute best app for flt crew ever!!! It requires us to help each other, what a concept!!! This is the way we should operate! Just one suggestion, that there be a way to apply a multi-leg segment option when it’s time to find the flt info for crew. When someone Send a request and it’s time for u to load in the numbers, we can only submit the load for one flt but what if the requestee has a connecting flt there’s no space for us to enter info for their 2nd segment. We don’t always get to take nonstops. Also can u explain why when I’m answering a request, many times I will hit the request and it opens up as if I got it, but it will disappear seconds later saying someone else got it first. Then why would it open on my screen as if I got it? Otherwise I LOVE STAFFTRAVELER!!!!

Thank you for joining and for your awesome feedback! You can already search for multi-leg flights by unchecking the 'Direct flights only' on the search results screen when searching flights. I wish you many happy flights!

Lifesaver for Commuters

First of all: Don’t expect to get loads on DL. They never respond, or (if you’re lucky) they respond just hours before departure when you’ve already made alternate plans. AA is bigger, and I always get responses from them, so I don’t buy the “They’re just inundated with requests” excuse. With that said, this app is essential for commuters. It has saved my bacon many times. In todays climate of crew shortages and cancelled flights, you need to be able to check changing loads on the fly so you can quickly move to plan B, C, or D to get to where you need to go. Yes, answering requests is very competitive, but if you put the time in you’ll be fine.

Hi! Thank you so much for your elaborate feedback! We really appreciate it! Besides the fact that DL is known to respond slowly, DL members also only get access to the loads 72 hours before the flight's departure. So that is as well a reason why they tend to let your request wait. Glad you are enjoying the rest of the app though. Feel free to message us at [email protected] if you have anymore questions. have a wonderful day! ✈️

App Privacy

The developer, StaffTraveler Solutions B.V. , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Linked to You

The following data may be collected and linked to your identity:

• Contact Info
• User Content
• Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

• Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

• 10 credits $5.99
• 5 credits $3.49
• 1 credit $0.99
• 30 credits $15.99
• 50 credits $24.99
• 100 credits $44.99
• Developer Website
• App Support
• Privacy Policy

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Help and Support

Features of the qantas app., 31/01/2023 • knowledge, information.

What features does the Qantas App have?

Within the Qantas App you can:

• Book flights
• View your trip *
• Get directions to the airport
• Check in and access your boarding pass
• Access to essential travel products including car hire, transfers and activities 

Find out more information on the features available for  Android  and  iPhone  

*Credit voucher bookings can only be viewed and redeemed via the Qantas mobile or desktop website.

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• Using your mobile boarding pass on the Qantas App

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Inside Qantas' Airbus A321XLR aircraft: Airline reveals business and economy seats for new planes set to arrive from next year

The business and economy seats Qantas will install on a brand new aircraft type the airline will operate from early next year have been revealed. 

Qantas has provided a glimpse inside its new Airbus A321XLR aircraft which will take to the Australian skies from early next year.

The airline this week revealed the business and economy class seats which will be fitted to the single-aisle planes set to fly domestic routes and some overseas services.

The flying kangaroo said the A321XLR's will have 20 business seats, with the first three aircraft to have 180 economy seats, although further deliveries will have 177.

There will be no seatback screens in either cabin, with passengers instead offered free wifi and access to the Qantas Entertainment App to stream content on their device.

The seats will feature drop down tablet holders for travellers to store their devices on during the flight, with dual USB A&C charging ports at all seats.

Business class seats - with 37 inch pitch and five inch seat recline - will be spread across five rows in a standard 2-2 configuration, and also have a wireless charging pad. 

Th economy seats - with 30 inch pitch and 17.6 inch width - will be in the common 3-3 configuration.

Qantas has ordered 28 A321XLR's to help replace some of its ageing Boeing 737 fleet, with the first plane expected to arrive next April.

The A321XLR's are five metres longer than the 737s, with Qantas claiming the "the extra long cabin gives a sense of spaciousness and features higher ceilings and large windows letting in more natural light".

"We've collaborated with Australian designer David Caon to maximise passenger comfort, including new materials and colours to make the cabin feel peaceful and brighter," the airline said.

"The cabin is wider and extra-large overhead lockers offer space for around 60 per cent more bags than the 737s."

The first aircraft will be named Great Ocean Road, with staff to decide on names for the remaining aircraft based around the themes of walks, rivers and roads.

Pilots have already started training in a new simulator to prepare for the new aircraft, which have a range of 8,700km, allowing Qantas to potentially deploy them on short-haul international routes to South East Asia and the Pacific islands. 

"Qantas will be one of the first airlines in the world to operate the A321XLR and ahead of the arrival of our first aircraft next year, we've started pilot training and finalised the details of the customer experience," Qantas Group CEO Vanessa Hudson said.

"Nearly half of all the customers Qantas carries each year travel on our 737 fleet so the A321XLR aircraft that we've ordered to replace them will be incredibly important for our future.

"The A321XLR is a fantastic aircraft to be part of our next generation fleet, and its range and versatility will give us to opportunity to explore more non-stop routes and operate them cost effectively."

Earlier this year, QantasLink received its first Airbus A220-300 aircraft, with Qantas set to receive Airbus A350-1000 planes from mid-2026 to operate non-stop Project Sunrise flights from Sydney to London and New York.    

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FlyZed.info

Helping airline employees along their zed journey.

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Qantas Airways Limited, QF (known as "Qantas")

*** important information ***, flight listing policy and procedures, flights excluded, special service requests, unaccompanied minors, upgrade policy, useful extra information, covid-19 travel information:.

Updated 19 February 2021

Some Australian states and territories have introduced new measures, including additional health and safety protocols, in response to Coronavirus that may impact your travel.

Before booking and before you travel, ensure you check the latest government  travel requirements , which may include mandatory health declarations, use of face masks, entry permits, pre-approval and quarantine (possibly at your own expense), or you could be denied entry.

Flight listings are required by staff travellers for all Qantas and Jetstar flights.

Flight listings must be made at least 24 hours prior to travel.

Staff travellers without a listing may be refused travel.

 Qantas flight listings:

• E-tickets purchased through myIDTravel and issued by Qantas (081 ticket stock) are automatically listed for travel at the time of booking.
• E-tickets purchased through myIDTravel and issued by your own airline (ticket stock is not 081) or e-tickets purchased directly with your airline require a listing to be made.
• Flight listings should be made via   https://www.myidtravel.com/myidlisting/ . If you do not have your airline's log-in access to myIDTravel, please contact your staff travel office for the applicable Userid and password. 
• If you are experiencing problems listing via the myIDTravel website, please ensure your e-tickets have been issued correctly. If the issue continues and travel is imminent please email [email protected]  or call +61 1300 303 411 (select option 1) with your details (including passenger name/s, airline, e-ticket number/s, flight and date details) for assistance in making a listing.

Jetstar flight listings:

• Bookings purchased via myIDTravel and issued by Jetstar are automatically listed for travel at the time of booking.
• If your airline has an IET agreement for travel on Jetstar services operated by a QF code-share flight number and e-ticket has been closed to QF carrier-code, a listing must be made with Jetstar prior to airport check-in
• Listings can be made by contacting Jetstar on the following numbers between 0600 - 2030 (Australian Eastern Standard Time):

Australia: 1300 042 394 or +61 3 8668 8277

Singapore: 800 852 9510

New Zealand: 0800 284 510

Other countries: +61 3 8668 8277

• Refund requests for wholly unused e-tickets will be processed automatically.
• Partially used e-tickets will be processed manually and can take up to 8 weeks from receipt of refund request.
• Downgrade refunds will be processed manually and can take up to 8 weeks from receipt of refund request. Please email a copy of your boarding pass, booking reference, ticket number and passenger details to [email protected] to have your downgrade refund actioned.  
• E-tickets with an issue date exceeding one (1) year are not eligible for refund.

Jetstar / Jetstar Asia / Jetstar Japan:

• Refund requests for future dated segments will be processed via myIDTravel.
• Refund requests for past dated segments will be processed manually and can take up to 8 weeks from receipt of refund to process. To request a refund for a past dated flight segment. Please email [email protected] to request a refund for your past dated Jetstar booking or contact the Jetstar Tradeline by calling:
•  The Call Centre is open 7 days a week, 0600 - 2030 (Australian Eastern Standard Time).
• Bookings with an issue date exceeding six (6) months are not eligible for refund.

LAX-JFK-LAX flights are permanently embargoed.

All QF flight numbers NOT operated by Qantas or Jetstar aircraft - ie. codeshare services

• Qantas economy class commercial baggage allowances apply for staff travellers.
• Refer to qantas.com for full details.
• Note that even if your baggage meets the requirements, we may refuse to carry it if it is not properly and securely packed.
• Remember that no single item of checked baggage may exceed 32kg (70lb) and all cabin baggage must fit under the seat in front of you or in an overhead locker, including musical instruments.
• If you exceed the baggage allowance, you must pay any applicable excess baggage charges.
• Jetstar, Jetstar Asia and Jetstar Japan checked baggage allowance is 20kg.
• Additional baggage can be purchased for Jetstar, Jetstar Asia and Jetstar Japan flights. Please contact the Jetstar Tardeline and have your booking details available.
• Please note that excess baggage fees are non-refundable .

Check In Times

International: 90 - 120 minutes before scheduled departure timeDomestic: 45 - 60 minutes before scheduled departure time

Online Check-In

Online check-in is available for staff travellers. Go to www.qantas.com (or download the Qantas app) and Manage Booking to check-in online.

NOTE:  You can check-in online within two hours of flight departure for all Trans-Tasman and Australian domestic flights. For all other international destinations you can check-in online within four hours of flight departure. If you check-in for your flight earlier than the recommended times you’ll be checked-in to standby. 

Checking in at the Airport

Sydney Australia

• T1 - Sydney International Terminal. Qantas flights QF1-QF399. Check-in at Economy check-in desks.
• T2 - Jetstar Sydney Domestic Airport. Jetstar domestic flights operate from this terminal.
• T3 - Qantas Sydney Domestic Airport.  Qantas Domestic flights QF400-QF1599 and QantasLInk flights 1600 and above operate from this terminal. Check-in at the Check-In Kiosk and follow the prompts on screen.

 Other Australian airports

• Self Check-In Kiosks are the fast and easy way to check-in at the airport for domestic flights.
• Where Self Check-In Kiosks are not available go to the Economy class check-in counters.

International Airports

• Self Check-In Kiosks to be used where available. (Not available in all ports). Otherwise, Economy Class check-in desks.

Through check-in

Through check-in is not available to staff travellers with standby (space available/subload/ID) tickets. When planning your journey, make sure that you leave yourself enough time to land and check-in again at any intermediate point.

When travelling on Qantas services rebate passengers must maintain a high standard of dress and grooming. Generally speaking you need to be neat, clean and conservative.

Failure to comply with the following minimum standards - which apply when you board and disembark - may result in you being refused boarding or an upgrade, with the final decision on this at the discretion of the local airport management.

• Economy Class
• Business Class

Special meals

Special meals are not available to any rebate passenger, whether on duty or personal travel. If you have specific dietary needs or preferences which mean that you are unable or unwilling to eat or drink any of the items you are likely to be served on board, you must take your own provisions.

Seat requests

Seat requests are not permitted under any circumstances, whether on travelling on duty or personal travel. If the flight is "open", the check-in agent may ask if you want an aisle or a window seat, but this will depend on the commercial load of the flight.

Even if you are assigned a specific seat at check-in, you may be moved, even when onboard the aircraft, if it is needed to accommodate commercial requirements.

Children under 16 years cannot travel on any kind of staff travel rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket.

• NOT applicable

Back up tickets recommended

• Qantas strongly recommends all employees and their eligible nominees to have comprehensive insurance. We cannot offer any free-of-charge special arrangements if you sustain an injury or contract an illness during your stay away from home, or if you lose money or documents or personal possessions etc.

• Travel Advice

Qantas Group’s full year results reveal hit in profits

Qantas Group has posted its first full year results with Vanessa Hudson at the helm, with the new CEO unveiling a welcome new addition for flyers.

Aussies asking same thing after Qantas profit

Aussie can fly business for free for rest of life

New details of Qantas’ ’world-first’ plane

Qantas has posted an underlying profit before tax of $2.08 billion for the financial year, down 16 per cent on the year prior.

It had a statutory profit after tax of $1.25 billion for the 2023-24 financial year, which is a 28 per cent decrease.

Its net debt rose to $4.1 billion, which the company said was within the bottom half of the target range ($3.9 – $4.9 billion).

It is the company’s first full year results with Vanessa Hudson at the helm.

The new chief executive described the results as “strong” but acknowledged they were lower, attributing the drop to lower airfares and lower freight revenue, as well as greater investment in customers ($230 million).

Ms Hudson said it was crucial to “get the balance right” between customer and employee satisfaction, and delivering for shareholders, when speaking to the media on Thursday morning.

She said both Qantas and budget airline Jetstar had seen “significant uplift in satisfaction”.

Last year, Qantas posted an underlying profit before tax of $2.47 billion for the 2022-23 financial year and a statutory profit after tax of $1.74 billion – which was a return to profit after three years and $7 billion of cumulative statutory losses.

“Our focus this year has been getting the balance right in delivering for customers, employees and shareholders while building a better, stronger Qantas Group,” Ms Hudson said in a statement earlier on Thursday.

“Restoring trust and pride in Qantas as the national carrier is our priority, and while there’s more work to do, we’ll get there by delivering for our customers and people consistently into the future.”

Ms Hudson said Jetstar, which grew its domestic network by 15 per cent year on year, delivered its highest result with “increased demand from price-sensitive leisure travellers”.

She said Qantas “benefited from increased corporate and resources travel, and ongoing high demand for international premium seats”.

Qantas to dish out extra $500 to thousands of workers

Qantas announced 23,000 non-executive employees, who are already entitled to discounted standby fares, would receive a $500 staff travel voucher.

This is in addition to a $500 voucher provided to employees in February.

Ms Hudson said they were “the heroes behind this result”.

“I speak a lot to customers on planes and in airports, and what I hear and what they say to me is that things feel different,” Ms Hudson said.

“And that is actually a reflection of the incredible work of our people.”

A $400 million on-market share buyback was also announced.

Qantas Group chief financial officer Rob Marcolina said: “As we look into our financial framework we are absolutely always looking at the most efficient way to distribute funds back to our shareholders.

“We have also announced today our intent is that we will be looking at a base dividend as we go into the second half and looking to implement that.”

Ms Hudson added delivering for customers, employees and the business was the best outcome for shareholders because it creates sustainable profit growth.

Qantas to roll out in-flight Wi-Fi on international fleet

International travellers will be pleased to know Ms Hudson confirmed “fast and free” in-flight Wi-Fi is on track to roll out at the end of the year.

Select international flights currently have Wi-Fi but only while flying over Australia.

“We are investing in in-flight Wi-Fi so we’ll see that start to roll out on our international fleet at the end of this year,” Ms Hudson said.

“But we are also investing in new cabin interiors, new lounges and also new features on our mobile app.”

In February, Qantas had revealed its A330, B787 and A380 fleets would progressively be retrofitted to enable connection, and the A330-200LR installation program would be built into the existing heavy maintenance schedule. Installation programs for the B787, A380 and A330-300s will commence from 2025 and new aircraft currently on order, including A350 and B787 fleets, will already be Wi-Fi capable when delivered.

Qantas also revealed on Thursday that pilots had begun training ahead of the launch of Australia’s first “longest-range” Airbus A321XLR aircraft , which will allow for more non-stop routes.

The aviation group will add 28 of these aircraft as it progressively replaces its Boeing 737s over the next 10 years.

The first of the planes is set to be in circulation in April next year.

Mr Marcolina said the new aircraft would open more domestic opportunities as well as routes into Southeast Asia, plus “exciting” plans for direct routes between Perth and India.

Ms Hudson, the group’s former chief financial officer, took over the top job from Alan Joyce in September last year when he brought forward his retirement two months early so the airline could “move ahead with its renewal” under new management.

She promised to put customers first in efforts to repair the airline’s reputation.

Earlier this month it was revealed Mr Joyce would have his bonuses slashed by more than $9 million and that the airline had committed to implementing all 23 recommendations made in its review of key governance matters.

More Coverage

Mr Joyce’s bonuses were withheld amid mounting pressure from investors following a string of controversies, including the illegal sacking of 1700 workers, the selling of tickets on already cancelled flights and allegations of anti-competitive behaviour.

The airline will be pay about $20 million in compensation to customers affected by its flight cancellation policy, after admitting it had misled passengers. This is in addition to a $100 million civil penalty.

The Australian Competition and Consumer Commission (ACCC) had launched legal action against the airline in August 2023, claiming it sold tickets for 8000 “ghost flights” (already-cancelled flights) between May and July 2022.

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As the pointy end of the year heats up for travellers, flyers gearing up for the summer season have one question for Australia’s national carrier.

An Aussie man has revealed the insane reason he’s able to fly business class for free, more than 100 times.

Qantas pilots are preparing for the launch of Australia’s first “longest-range” plane, which will allow for more non-stop routes.

Insider knowledge

What is staff travel, what does staff travel mean.

Staff travel is a benefit for (retired) airline employees, travel industry employees, their family members or close friends (often called "buddy passes"). Staff travel tickets can be purchased at a fraction of the costs of a standard ticket, but are only granted if there are unsold seats available. They are used extensively throughout the airline industry.

How to get the seat availability?

You came to the right place! We have created the StaffTraveler app to enable you to check the loads for the flights you wish to travel on. With our advanced flight search engine, you can easily find the perfect flights to your destination. With one tap, you can request the loads of all the possible flights. People at the airlines you wish to travel with will answer your requests, enabling you to choose the perfect route and time to travel. Join our  875,000 members  from over  1,000 airlines  today.

What are non-rev passengers?

Non-rev passengers (also referred to as standby passengers or nonrevs) are passengers who fly on discount tickets. These tickets are sometimes called ID90 (for 90% discount) or ZED (for Zonal Employee Discount) tickets. In other words: non-rev passengers are passengers who are not producing revenue for the airline.

See below for the benefits and downsides of staff travel tickets.

Who can staff travel?

People who work for an airline often have the benefit of being eligible for staff travel. Depending on their airline's policy, their family members and friends can join them on their flights for the same, low fee.

Please  let us know  if you have a more accurate estimate.

What are the benefits of staff travel?

Freedom and flexibility! That is how most airline employees would praise staff travel. We can travel the world at severely reduced prices. Also, we can change our plans at any time as staff travel tickets are as flexible as it gets: they're valid for months and can be cancelled for free.

What are the downsides of staff travel?

Uncertainty. If the flight is full, we don't get on board. Often, this is decided at the very last moment. On busy routes, flights may be overbooked for days.

At StaffTraveler, we decided to make your staff travel trips easier and less stressful by getting you in touch with the people who can look up the number of available seats. For the first time, you can accurately estimate your chances of getting onboard, by having access to accurate, reliable flight loads.

Can I staff travel on all airlines?

Depending on your airline's agreements with other airlines, there may be many other airlines that you can purchase staff travel tickets for. Please check with your airline which agreements they have made.

How to book a staff travel ticket?

This depends on your airline. myIDTravel is a popular choice for airlines, but your airline might have a proprietary system. Please ask your airline if you are unsure about booking your staff travel tickets.

Please note that myIDTravel indicates the loads in a funny way, based on smileys. These indications are not exact and have proven to be unreliable. We've got your back: you can request exact and reliable flight loads with our StaffTraveler app.

Where can I download the StaffTraveler app?

You can download the StaffTraveler app in the Apple App Store and Google Play Store. We hope you'll like it!

Where can I get non-rev information for the airline that I'm flying with?

Many airlines have their own specific rules and procedures when it comes to ID90 passengers. StaffTraveler has a large database with airline-specific, ID90 related information. You'll find these in the StaffTraveler app and in the online StaffTraveler Airline Notes.

Some more airline jargon please!

Entering the world of staff travel can be daunting at first. Here is some slang to get you started.

Synonyms for staff travel

• Non-rev travel
• Non-revenue travel
• Pass travel
• Interline travel

People who staff travel

• Non-revenue passenger
• Standby passenger
• StaffTraveler

Do you have some more tips and tricks?

We wrote a blog with the 10 golden rules of staff travel. Here you go!

Do you have questions about StaffTraveler? We are happy to help you! Check our  help pages .