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Money blog: Oasis resale U-turn as official reseller lowers fee amid criticism

The Money blog is your place for consumer and personal finance news and tips. Today's posts include Twickets lowering fees for Oasis tickets, the extension of the Household Support Fund and O2 Priority axing free Greggs. Listen to a Daily podcast on the Oasis ticket troubles as you scroll.

Monday 2 September 2024 20:11, UK

• Oasis resale U-turn as Twickets lowers fee after criticism
• Millions to get cost of living payments this winter as scheme extended
• O2 Priority customers fume as Greggs perk scaled back
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Twickets has announced it is lowering its charges after some Oasis fans had to pay more than £100 in extra fees to buy official resale tickets.

The site is where the band themselves is directing people to buy second-hand tickets for face value - having warned people against unofficial third party sellers like StubHub and Viagogo.

One person branded the extra fees "ridiculous" (see more in 10.10 post), after many people had already been left disappointed at the weekend when Ticketmaster's dynamic pricing pushed tickets up by three times the original advertised fee.

Twickets said earlier that it typically charged a fee of 10-15% of the face value of the tickets.

But it has since said it will lower the charge due to "exceptional demand" from Oasis fans - taking ownership of an issue in a way fans will hope others follow. 

Richard Davies, Twickets founder, told the Money blog: "Due to the exceptional demand for the Oasis tour in 2025, Twickets have taken the decision to lower our booking fee to 10% and a 1% transactional fee (to cover bank charges) for all buyers of their tickets on our platform. In addition we have introduced a fee cap of £25 per ticket for these shows. Sellers of tickets already sell free of any Twickets charge.

"This ensures that Twickets remains hugely competitive against the secondary market, including sites such as Viagogo, Gigsberg and StubHub.

"Not only do these platforms inflate ticket prices way beyond their original face value but they also charge excessive booking fees, usually in the region of 30-40%. Twickets by comparison charges an average fee of around 12.5%"

The fee cap, which the Money blog understands is being implemented today, will apply to anyone who has already bought resale tickets through the site.

Mr Davies said Twickets was a "fan first" resale site and a "safe and affordable place" for people to trade unwanted tickets.

"The face value of a ticket is the total amount it was first purchased for, including any booking fee. Twickets does not set the face value price, that is determined by the event and the original ticketing company. The price listed on our platform is set by the seller, however no one is permitted to sell above the face-value on Twickets, and every ticket is checked before listing that it complies with this policy," he said.

Meanwhile, hundreds of people have complained to the regulator about how Oasis tickets were advertised ahead of going on sale. 

The Advertising Standards Authority said it had received 450 complaints about Ticketmaster adverts for the gigs.

Some  expressed their anger on social media , as tickets worth £148 were being sold for £355 on the site within hours of release, due to the "dynamic pricing" systems.

A spokesperson from ASA said the complainants argue that the adverts made "misleading claims about availability and pricing".

They added: "We're carefully assessing these complaints and, as such, can't comment any further at this time.

"To emphasise, we are not currently investigating these ads."

Ticketmaster said it does not set prices and its website says this is down to the "event organiser" who "has priced these tickets according to their market value".

Despite traditionally being an affordable staple of British cuisine, the average price for a portion of fish and chips has risen by more than 50% in the past five years to nearly £10, according to the Office for National Statistics.

Sonny and Shane "the codfather" Lee told Sky News of the challenges that owning J-Henry's Fish and Chip Shop brings and why prices have skyrocketed. 

"Potatoes, fish, utilities, cooking oil - so many things [are going up]," he said. 

Shane also said that he is used to one thing at a time increasing in price, but the outlook today sees multiple costs going up all at once.  

"Potatoes [were] priced right up to about £25 a bag - the previous year it was about £10 a bag," Sonny said, noting a bad harvest last year. 

He said the business had tried hake as a cheaper fish option, but that consumers continued to prefer the more traditional, but expensive, cod and haddock. 

"It's hard and we can we can absorb the cost to a certain extent, but some of it has to be passed on," Shane added. 

After a long Saturday for millions of Oasis fans in online queues, the culture secretary says surge pricing - which pushed the price of some tickets up by three times their original advertised value to nearly £400 - will be part of the government's review of the ticket market. 

On today's episode of the Daily podcast, host Niall Paterson speaks to secondary ticketing site Viagogo. While it wasn’t part of dynamic pricing, it has offered resale tickets for thousands of pounds since Saturday. 

Matt Drew from the company accepts the industry needs a full review, while Adam Webb, from the campaign group FanFair Alliance, explains the changes it would like to see.

We've covered the fallout of the Oasis sale extensively in the Money blog today - see the culture secretary's comments on the "utterly depressing" inflated pricing in our post at 6.37am, and Twickets, the official Oasis resale site, slammed by angry fans for its "ridiculous" added fees at 10.10am.

The growing backlash culminated in action from Twickets - the company said it would lower its charges after some fans had to pay more than £100 in extra fees for resale tickets (see post at 15.47).

Tap here to follow the Daily podcast - 20 minutes on the biggest stories every day

Last week we reported that employers will have to offer flexible working hours - including a four-day week - to all workers under new government plans.

To receive their full pay, employees would still have to work their full hours but compressed into a shorter working week - something some workplaces already do.

Currently, employees can request flexible hours as soon as they start at a company but employers are not legally obliged to agree.

The Labour government now wants to make it so employers have to offer flexible hours from day one, except where it is "not reasonably feasible".

You can read more of the details in this report by our politics team:

But what does the public think about this? We asked our followers on LinkedIn to give their thoughts in an unofficial poll.

It revealed that the overwhelming majority of people support the idea to compress the normal week's hours into fewer days - some 83% of followers said they'd choose this option over a standard five-day week.

But despite the poll showing a clear preference for a compressed week, our followers appeared divided in the comments.

"There's going to be a huge brain-drain as people move away from companies who refuse to adapt with the times and implement a 4 working week. This will be a HUGE carrot for many orgs," said Paul Burrows, principal software solutions manager at Reality Capture.

Louise McCudden, head of external affairs at MSI Reproductive Choices, said she wasn't surprised at the amount of people choosing longer hours over fewer days as "a lot of people" are working extra hours on a regular basis anyway.

But illustrator and administrative professional Leslie McGregor noted the plan wouldn't be possible in "quite a few industries and quite a few roles, especially jobs that are customer centric and require 'round the clock service' and are heavily reliant upon people in trades, maintenance, supply and transport". 

"Very wishful thinking," she said.

Paul Williamson had a similar view. He said: "I'd love to know how any customer first service business is going to manage this."

We reported earlier that anyone with O2 Priority will have their free weekly Greggs treats replaced by £1 monthly Greggs treats - see 6.21am post.

But did you know there are loads of other ways to get food from the nation's most popular takeaway for free or at a discount?

Downloading the Greggs app is a good place to start - as the bakery lists freebies, discounts and special offers there regularly. 

New users also get rewards just for signing up, so it's worth checking out. 

And there's a digital loyalty card which you can add virtual "stamps" to with each purchase to unlock discounts or other freebies.  

Vodafone rewards

Seriously begrudged Virgin Media O2 customers may want to consider switching providers. 

The Vodafone Rewards app, VeryMe, sometimes gives away free Greggs coffees, sausage rolls, sweet treats and more to customers.

Monzo bank account holders can grab a sausage roll (regular or vegan), regular sized hot drink, doughnut or muffin every week. 

Birthday cake

Again, you'll need the Greggs award app for this one - which will allow you to claim one free cupcake, cream cake or doughnut for your birthday each year.

Octopus customers

Octopus Energy customers with smart meters can claim one free drink each week, in-store from Greggs (or Caffè Nero).

The Greggs freebie must be a regular size hot drink.

Make new friends

If you're outgoing (and hungry), it may be worth befriending a Greggs staff member.

The staff discount at Greggs is 50% on own-produced goods and 25% off branded products. 

If you aren't already aware, Iceland offers four Greggs sausage rolls in a multi-pack for £3. 

That means, if you're happy to bake it yourself, you'll only be paying 74p per sausage roll. 

Millions of Britons could receive extra cash to help with the cost of living this winter after the government extended the Household Support Fund.

A £421m pot will be given to local councils in England to distribute, while £79m will go to the devolved administrations.

The fund will now be available until April 2025 having been due to run out this autumn.

Councils decide how to dish out their share of the fund but it's often via cash grants or vouchers.

Many councils also use the cash to work with local charities and community groups to provide residents with key appliances, school uniforms, cookery classes and items to improve energy efficiency in the home.

Chancellor Rachel Reeves said: "The £22bn blackhole inherited from the previous governments means we have to take tough decisions to fix the foundations of our economy.

"But extending the Household Support Fund is the right thing to do - provide targeted support for those who need it most as we head into the winter months."

The government has been criticised for withdrawing universal winter fuel payments for pensioners of up to £300 this winter - with people now needing to be in receipt of certain means-tested benefits to qualify.

People should contact their local council for details on how to apply for the Household Support Fund - they can find their council  here .

Lloyds Bank app appears to have gone down for many, with users unable to see their transactions. 

Down Detector, which monitors site outages, has seen more than 600 reports this morning.

It appears to be affecting online banking as well as the app.

There have been some suggestions the apparent issue could be due to an update.

Another disgruntled user said: "Absolutely disgusting!! I have an important payment to make and my banking is down. There was no warning given prior to this? Is it a regular maintenance? Impossible to get hold of someone to find out."

A Lloyds Bank spokesperson told Sky News: "We know some of our customers are having issues viewing their recent transactions and our app may be running slower than usual.

"We're sorry about this and we're working to have everything back to normal soon."

We had anger of unofficial resale prices, then Ticketmaster's dynamic pricing - and now fees on the official resale website are causing consternation among Oasis fans.

The band has encouraged anyone wanting resale tickets to buy them at face value from Ticketmaster or Twickets - after some appeared for £6,000 or more on other sites.

"Tickets appearing on other secondary ticketing sites are either counterfeit or will be cancelled by the promoters," Oasis said.

With that in mind, fans flocked to buy resale tickets from the sites mentioned above - only to find further fees are being added on. 

Mainly Oasis, a fan page, shared one image showing a Twickets fee for two tickets as high as £138.74. 

"Selling the in demand tickets completely goes against the whole point of their company too… never mind adding a ridiculous fee on top of that," the page shared. 

Fan Brad Mains shared a photo showing two tickets priced at £337.50 each (face value of around £150, but increased due to dynamic pricing on Saturday) - supplemented by a £101.24 Twickets fee. 

That left him with a grand total of £776.24 to pay for two tickets.

"Actually ridiculous this," he  said on X .

"Ticketmaster inflated price then sold for 'face value' on Twickets with a £100 fee. 2 x £150 face value tickets for £776, [this] should be illegal," he added. 

Twickets typically charges between 10-15% of the ticket value as its own fee. 

We have approached the company for comment.

Separately, the government is now looking at the practice of dynamic pricing - and we've had a response to that from the Competition and Markets Authority this morning.

It said: "We want fans to get a fair deal when they go to buy tickets on the secondary market and have already taken action against major resale websites to ensure consumer law is being followed properly. 

"But we think more protections are needed for consumers here, so it is positive that the government wants to address this. We now look forward to working with them to get the best outcomes for fans and fair-playing businesses."

Consumer protection law does not ban dynamic pricing and it is a widely used practice. However, the law also states that businesses should not mislead consumers about the price they must pay for a product, either by providing false or deceptive information or by leaving out important information or providing it too late.

By James Sillars , business reporter

It's a false start to the end of the summer holidays in the City.

While London is mostly back at work, trading is fairly subdued due to the US Labor (that's labour, as in work) Day holiday.

US markets will not open again until Tuesday.

There's little direction across Europe with the FTSE 100 trading nine points down at 8,365.

Leading the gainers was Rightmove - up 24%. The property search website is the subject of a possible cash and shares takeover offer by Australian rival REA.

The company is a division of Rupert Murdoch's News Corp.

One other point to note is the continuing fluctuation in oil prices.

Brent crude is 0.7% down at the start of the week at $76.

Dragging the cost lower is further evidence of weaker demand in China.

Australia's REA Group is considering a takeover of Rightmove, in a deal which could be worth about £4.36bn.

REA Group said in a statement this morning there are "clear similarities" between the companies, which have "highly aligned cultural values".

Rightmove is the UK's largest online property portal, while REA is Australia's largest property website. 

It employs more than 2,800 people and is majority-owned by Rupert Murdoch's News Corp,.

REA Group said: "REA sees a transformational opportunity to apply its globally leading capabilities and expertise to enhance customer and consumer value across the combined portfolio, and to create a global and diversified digital property company, with number one positions in Australia and the UK.

"There can be no certainty that an offer will be made, nor as to the terms on which any offer may be made."

Rightmove has been approached for comment.

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Posted 8 years ago

Standard Oil light with torch "As You Travel Ask Us" double sided. My friend came over and rewired it and made it efficient and safe and now it's hanging in my collection. This was found in Indiana. This is a hard one to find in this condition. These double-sided lighted signs hung in Standard Oil gas stations in the late 50's and early 60's. This one is definitely a keeper.

• Nova , 8 years ago Prior to MapQuest...gotta love it!...back when we actually spoke face to face with people and truly needed each other!

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Standard Oil As You Travel Ask Us 24x28x7

Lot N432 // Thursday, January 10 th // Kissimmee Road Art 2019

Information found on the website is presented as advance information for the auction lot. Photos, materials for videos, descriptions and other information are provided by the consignor/seller and is deemed reliable, but Mecum Auction does not verify, warrant or guarantee this information. The lot and information presented at auction on the auction block supersedes any previous descriptions or information. Mecum is not responsible for information that may be changed or updated prior to the auction. The decision to purchase should be based solely on the buyers personal inspection of the lot at the auction site prior to the auction.

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As You Travel Ask Us, 1960

Cover photo from standard oil company (indiana)'s merchandiser magazine for service station dealerships from may/june 1960. photo caption reads: "your travel information center is the focal point of much motorist attention. it's important that it be kept clean, well stocked and prominently displayed, especially during the busy travel months ahead.   "dealer carl costin of indianapolis, ind. is proud of his clean, neat travel information center. here he recommends a good motel to a motorist who is reviewing the list carl has in his local information guide.   "see dealer costin's 'as you travel ask us' story on page 3."   the travel information center also included books from the real duncan hines (an actual person, a food and travel critic now known only for cake mixes) on lodging and "adventures in good eating.".

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Coming from Small Town Indiana, it didn't take me long to up and run.  Even through college I'd never been anywhere except North Carolina, until I decided to take off and spend two months living in Sydney, Australia.  And I haven't stopped traveling since.  Friends and family can only ask you to book their travel so much before you decide to make it a career.  So I created Be As You Are Travel.

Be As You Are Travel will create, plan, and organize travel for you whether it's the first time you've ever left home, or somewhere along the way you stopped counting those flights.  When you've had it with the real world and just need a smile on your face, Be As You Are Travel has you covered from flight bookings to hotel reservations and everything in between.  The way you see the world when you travel should feel like home, and I'll help you get there, stress free, so you can be as you are- just being in your own skin, being present, being you.

Be As You Are Travel is here to help you with your dream vacation- and all of the ones in between.  

Specializing in Tropical and Magical, from the Florida Keys to the Exumas, and stretching throughout the Caribbean.  Any island in the sun, or 'the one with the castle'.  Check out my favorite places to visit tab, though, because we're here to create magic with you, wherever your dreams guide you!

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ASL Lessons | Bookstore | Library |  ASL University Main ►

TRAVEL: The American Sign Language (ASL) sign for "travel / trip / journey / tour" TRAVEL / trip / journey / tour:           TRAVEL: travel in general / tour This version uses one big arching movement. The movement is forward and to left.     This version is similar in meaning to the above version, but it has the added meaning of "travel around."  Visit the little towns, tour the countryside.         This version uses the index fingers:               Notes:  Also see: DRIVE FLY BIKE BOAT RIDE VACATION TRAIN *  Want to help support ASL University?  It's easy :  DONATE   ( Thanks! ) *  Another way to help is to buy something from Dr. Bill's " Bookstore ." *  Want even more ASL resources?  Visit the " ASL Training Center ! "  (Subscription Extension of ASLU)   *  Also check out Dr. Bill's channel: www.youtube.com/billvicars   You can learn American Sign Language (ASL) online at American Sign Language University ™  ASL resources by Lifeprint.com  ©  Dr. William Vicars   

Travel English: Asking for Directions

February 02, 2018.

We now have Waze, Google Maps, and other GPS navigation software. However, when you are loooking for a place, the fastest way to find it is by asking for directions. In this post, we'll discuss different phrases and expressions you can use to ask for directions.

Do you travel outside the country often? When you're in a foreign country, asking for directions in English is also a great way to talk to people so you can practice speaking and listening in English. 

The simplest way to ask for directions is to use the expression  "Where is _____?" 

For example:

Where is the toilet? Where is Katz's Delicatessen? 

Of course, when speaking in English, you want to use different words and phrases for variety. Here are other common phrases and expressions for asking directions. 

You can start by saying a polite "Exuse me." or a friendly "Hi!" or "Hello!"

Looking for specific places

•  I'm looking for the Museum of Natural History. Do you know how to get there? •  Do you know where the nearest McDonald's is? •  How do I get to the Van Gogh Museum from here? •  Can you tell me the way to The Louvre ?

Looking for general places  

•  I'm looking for a nice place to have coffee . Do you know of a cafe nearby? •  Can you point me to the nearest gas station ? •  Can you give me quick directions to the nearest shopping mall? •  Is there a Chinese restaurant near here?

Asking for more information

•  is it far.

•  How far is the bus station from here? •  Can I walk there or do I need to take the bus? •  I think I’m lost. Where am I on this map?

When asking for directions, you need to understand the directions too. We'll take a look at more phrases and expressions for giving directions next time. 

Suffixes: Word Endings That Change the Meaning of Words

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Talking About Time: Ago, Back, Before, and Earlier

There are many words you can use to refer to time. You can say "five years ago" or "ten minutes earlier." In today's post, we will discuss how to use words like "ago" and "earlier."

How to Learn English Through Poetry

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Common English Errors: Are You Bored or Are You Boring?

Are you “bored” or are you “boring”? Are you “depressed” or are you “depressing”? Are you “relaxed” or are you “relaxing”? Is there a difference?

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5 Common English Words with French Origins

English borrows a lot from different languages. In fact, some studies say that around 30% of English words may be of French origin.

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This is how you sign Travel in American Sign Language.

Description.

To sign "Travel" in American Sign Language (ASL), hold your hand in a fist, palm facing outward. Extend your index and middle fingers into a ‘V’ sign then curve them. Then, gracefully move your hand in a circular motion.

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Frequently Asked Questions: Guidance for Travelers to Enter the U.S.

Updated Date: April 21, 2022

Since January 22, 2022, DHS has required non-U.S. individuals seeking to enter the United States via land ports of entry and ferry terminals at the U.S.-Mexico and U.S.-Canada borders to be fully vaccinated for COVID-19 and provide proof of vaccination upon request.  On April 21, 2022, DHS announced that it would extend these requirements. In determining whether and when to rescind this order, DHS anticipates that it will take account of whether the vaccination requirement for non-U.S. air travelers remains in place.

These requirements apply to non-U.S. individuals who are traveling for essential or non-essential reasons. They do not apply to U.S. citizens, Lawful Permanent Residents, or U.S. nationals.

Effective November 8, 2021, new air travel requirements applied to many noncitizens who are visiting the United States temporarily. These travelers are also required to show proof of COVID-19 vaccination. All air travelers, including U.S. persons, must test negative for COVID-19 prior to departure. Limited exceptions apply. See  CDC guidance  for more details regarding air travel requirements.

Below is more information about what to know before you go, and answers to Frequently Asked Questions about cross-border travel.

Entering the U.S. Through a Land Port of Entry or Ferry Terminal

Q. what are the requirements for travelers entering the united states through land poes.

A:  Before embarking on a trip to the United States, non-U.S. travelers should be prepared for the following:

• Possess proof of an approved COVID-19 vaccination as outlined on the  CDC  website.
• During border inspection, verbally attest to their COVID-19 vaccination status. 
• Bring a  Western Hemisphere Travel Initiative  compliant border crossing document, such as a valid passport (and visa if required), Trusted Traveler Program card, a Department of State-issued Border Crossing Card, Enhanced Driver’s License or Enhanced Tribal Card when entering the country. Travelers (including U.S. citizens) should be prepared to present the WHTI-compliant document and any other documents requested by the CBP officer.

 Q. What are the requirements to enter the United States for children under the age of 18 who can't be vaccinated?

A:  Children under 18 years of age are excepted from the vaccination requirement at land and ferry POEs.

Q: Which vaccines/combination of vaccines will be accepted?

A:  Per CDC guidelines, all Food and Drug Administration (FDA) approved and authorized vaccines, as well as all vaccines that have an Emergency Use Listing (EUL) from the World Health Organization (WHO), will be accepted.

Accepted Vaccines:

• More details are available in CDC guidance  here .
• 2 weeks (14 days) after your dose of an accepted single-dose COVID-19 vaccine;
• 2 weeks (14 days) after your second dose of an accepted 2-dose series;
• 2 weeks (14 days) after you received the full series of an accepted COVID-19 vaccine (not placebo) in a clinical trial;
• 2 weeks (14 days) after you received 2 doses of any “mix-and-match” combination of accepted COVID-19 vaccines administered at least 17 days apart.

Q. Is the United States requiring travelers to have a booster dose to be considered fully vaccinated for border entry purposes?

A:  No. The CDC guidance for “full vaccination” can be found here.

Q: Do U.S. citizens or lawful permanent residents need proof of vaccination to return to the United States via land POEs and ferry terminals?

A:  No. Vaccination requirements do not apply to U.S. citizens, U.S. nationals, or Lawful Permanent Residents (LPRs). Travelers that exhibit signs or symptoms of illness will be referred to CDC for additional medical evaluation.

Q: Is pre- or at-arrival COVID testing required to enter the United States via land POEs or ferry terminals?

A: No, there is no COVID testing requirement to enter the United States via land POE or ferry terminals. In this respect, the requirement for entering by a land POE or ferry terminal differs from arrival via air, where there is a requirement to have a negative test result before departure.

Processing Changes Announced on January 22, 2022 

Q: new changes were recently announced. what changed on january 22.

A:  Since January 22, 2022, non-citizens who are not U.S. nationals or Lawful Permanent Residents have been required to be vaccinated against COVID-19 to enter the United States at land ports of entry and ferry terminals, whether for essential or nonessential purposes. Previously, DHS required that non-U.S. persons be vaccinated against COVID-19 to enter the United States for nonessential purposes.  Effective January 22, all non-U.S. individuals, to include essential travelers, must be prepared to attest to vaccination status and present proof of vaccination to a CBP officer upon request. DHS announced an extension of this policy on April 21, 2022.

Q: Who is affected by the changes announced on January 22?

A: This requirement does not apply to U.S. citizens, U.S. nationals, or U.S. Lawful Permanent Residents. It applies to other noncitizens, such as a citizen of Mexico, Canada, or any other country seeking to enter the United States through a land port of entry or ferry terminal.

Q: Do U.S. citizens need proof of vaccination to return to the United States via land port of entry or ferry terminals?

A: Vaccination requirements do not apply to U.S. Citizens, U.S. nationals or U.S. Lawful Permanent Residents. Travelers that exhibit signs or symptoms of illness will be referred to CDC for additional medical evaluation. 

Q: What is essential travel?

A:  Under the prior policy, there was an exception from temporary travel restrictions for “essential travel.” Essential travel included travel to attend educational institutions, travel to work in the United States, travel for emergency response and public health purposes, and travel for lawful cross-border trade (e.g., commercial truckers). Under current policy, there is no exception for essential travel.

Q: Will there be any exemptions? 

A: While most non-U.S. individuals seeking to enter the United States will need to be vaccinated, there is a narrow list of exemptions consistent with the Centers for Disease Control and Prevention (CDC) Order in the air travel context.

• Certain categories of individuals on diplomatic or official foreign government travel as specified in the CDC Order
• Children under 18 years of age;
• Certain participants in certain COVID-19 vaccine trials as specified in the CDC Order;   
• Individuals with medical contraindications to receiving a COVID-19 vaccine as specified in the CDC Order;
• Individuals issued a humanitarian or emergency exception by the Secretary of Homeland Security;
• Individuals with valid nonimmigrant visas (excluding B-1 [business] or B-2 [tourism] visas) who are citizens of a country with limited COVID-19 vaccine availability, as specified in the CDC Order
• Members of the U.S. Armed Forces or their spouses or children (under 18 years of age) as specified in the CDC Order; and
• Individuals whose entry would be in the U.S. national interest, as determined by the Secretary of Homeland Security.

Q: What documentation will be required to show vaccination status?

A:  Non-U.S. individuals are required to be prepared to attest to vaccination status and present proof of vaccination to a CBP officer upon request regardless of the purpose of travel.

The current documentation requirement remains the same and is available on the CDC website . Documentation requirements for entry at land ports of entry and ferry terminals mirror those for entry by air.

Q: What happens if someone doesn’t have proof of vaccine status?

A: If non-U.S. individuals cannot present proof of vaccination upon request, they will not be admitted into the United States and will either be subject to removal or be allowed to withdraw their application for entry.

Q: Will incoming travelers be required to present COVID-19 test results?

A: There is no COVID-19 testing requirement for travelers at land border ports of entry, including ferry terminals.

Q: What does this mean for those who can't be vaccinated, either due to age or other health considerations? 

A: See CDC guidance for additional information on this topic. Note that the vaccine requirement does not apply to children under 18 years of age.

Q: Does this requirement apply to amateur and professional athletes?

A: Yes, unless they qualify for one of the narrow CDC exemptions.

Q: Are commercial truckers required to be vaccinated?

A: Yes, unless they qualify for one of the narrow CDC exemptions. These requirements also apply to bus drivers as well as rail and ferry operators.

Q. Do you expect border wait times to increase?

A:  As travelers navigate these new travel requirements, wait times may increase. Travelers should account for the possibility of longer than normal wait times and lines at U.S. land border crossings when planning their trip and are kindly encouraged to exercise patience.

To help reduce wait times and long lines, travelers can take advantage of innovative technology, such as facial biometrics and the CBP OneTM mobile application, which serves as a single portal for individuals to access CBP mobile applications and services.

Q: How is Customs and Border Protection staffing the ports of entry? 

A: CBP’s current staffing levels at ports of entry throughout the United States are commensurate with pre-pandemic levels. CBP has continued to hire and train new employees throughout the pandemic. CBP expects some travelers to be non-compliant with the proof of vaccination requirements, which may at times lead to an increase in border wait times. Although trade and travel facilitation remain a priority, we cannot compromise national security, which is our primary mission. CBP Office of Field Operations will continue to dedicate its finite resources to the processing of arriving traffic with emphasis on trade facilitation to ensure economic recovery.

Q: What happens if a vaccinated individual is traveling with an unvaccinated individual?  

A:  The unvaccinated individual (if 18 or over) would not be eligible for admission.

Q: If I am traveling for an essential reason but am not vaccinated can I still enter?

A:  No, if you are a non-U.S. individual. The policy announced on January 22, 2022 applies to both essential and non-essential travel by non-U.S. individual travelers. Since January 22, DHS has required that all inbound non-U.S. individuals crossing U.S. land or ferry POEs – whether for essential or non-essential reasons – be fully vaccinated for COVID-19 and provide related proof of vaccination upon request.

Q: Are sea crew members on vessels required to have a COVID vaccine to disembark?

A:  Sea crew members traveling pursuant to a C-1 or D nonimmigrant visa are not excepted from COVID-19 vaccine requirements at the land border. This is a difference from the international air transportation context.

Entering the U.S. via Air Travel

Q: what are the covid vaccination requirements for air passengers to the united states  .

A:  According to CDC requirements [www.cdc.gov/coronavirus/2019-ncov/travelers/noncitizens-US-air-travel.html | Link no longer valid], most noncitizens who are visiting the United States temporarily must be fully vaccinated prior to boarding a flight to the United States. These travelers are required to show proof of vaccination. A list of covered individuals is available on the CDC website.  

Q: What are the COVID testing requirements for air passengers to the United States?  

A:  Effective Sunday, June 12 at 12:01 a.m. ET, CDC will no longer require pre-departure COVID-19 testing for U.S.-bound air travelers.

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Learn about travel documents to enter the U.S., including non-immigrant visas, Form I-94, and ESTA.

Visa Waiver Program and ESTA application

The Visa Waiver Program allows citizens of participating countries to travel to the U.S. for tourism or business for up to 90 days without a visa.

How to check the status of your visa application

Find out how to check the status of your visa application online. And to avoid delays, learn how to update your address if you move while waiting for your visa to be approved.

How to apply for or renew a U.S. tourist visa

If you visit the U.S. for tourism or business, you may need a visitor visa, also known as a tourist visa. Learn how to get and renew this type of nonimmigrant visa.

Form I-94 arrival-departure record for U.S. visitors

Visa Waiver Program forms I-94 and I-94W record the arrival and departure dates of U.S. visitors.

Foreign visitors: what to do if your visa or passport is lost or stolen

If you are in the U.S. and your visa or passport was lost or stolen, learn how to report it and apply for a new one.

COVID-19 international travel advisories

If you plan to visit the U.S., you do not need to be tested or vaccinated for COVID-19.

How to extend your nonimmigrant or tourist visa

Depending on the type of nonimmigrant visa you have, you may be able to extend your stay in the U.S. Learn if you qualify and how to file for an extension.

What happens if your visa application is rejected

Find out what to do if your visa is denied, and learn if you are eligible for a waiver of grounds of inadmissibility.

Entering the U.S. from Canada, Mexico, the Caribbean, and Bermuda

See what travel documents you need to enter the U.S. from Canada, Mexico, the Caribbean, or Bermuda.

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Additional 2022 Revised Travel

June 26 - july 4, 2022.

• Greece - Greek Isles Cruise - New Royal Caribbean Ship "Odyssey of the Seas"   Group Space Full - See travel advisor for prevailing rates

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June 21 - 25, 2021 rescheduled june 13-17, 2022.

•  Cape Cod and Martha's Vineyard - Still Scheduled for Travel - New Dates 6/21/2021 -6/25/2021 see flyer listed under 2022 

July 25 - August 1, 2021 Rescheduled June 26 - July 4, 2022

• Greece - Greek Isles Cruise - New Royal Caribbean Ship "Odyssey of the Seas" r

September 13- 17, 2021 rescheduled September 12 - 16, 2022

• Niagara Falls - Still Scheduled for Travel - New Dates 0/12/22 - 9/16/22 see flyer listed under 2022 

October 8 -17, 2021 - Traveled With a Group of 60 Guests

• Arabian Experience - Dubai & Abu Dhabi

December 6, 2021 - Traveled With a Group of 100 + Guests

• Tina - the Tina Turner Musical - Sold Out 

2020 Group Travel Cancelled or Rescheduled

December 2, 2020.

• MJ - Michael Jackson the Musical - Cancelled "Broadway has postponed MJ"

August 15 - 20, 2020

• Sail to Bermuda - Cancelled

May 30 - June 7, 2020

• Sail the Greek Isles Royal Caribbean - Rhapsody of the Seas - Cancelled Due to COVID -19

April 1, 2020

• Tina - the Tina Turner Musical - Sold Out Cancelled Due to COVID-19

2019 Travel

November 29 - december 9, 2019.

• South Africa, Cape Town, Johannesburg - Sold Out

November 13, 2019

• New York, Ain't too Proud - 2 Motor Coaches Sold out

September 20 - 28, 2019

• Barcelona & Madrid, Spain - Closed

September 3-7, 2019

• Royal Caribbean Symphony of the Seas - Sold out

July 16 - 20, 2019

• Iberostar Rose Hall, Jamaica - Sold Out

July 5 - 8, 2019

• Essence Music Festival - New Orleans, LA - Closed

2018 Travel

July 6 - 9, 2018.

• Essence Music Festival - New Orleans, LA

September 20 - 25, 2018

•  Breathless - Riviera Maya, Cancun

December 5, 2018

• Summer -  The Donna Summer Musical on Broadway, NY Sold Out

Copyright © 2018 Ask Jewel Travel - All Rights Reserved.

Lesson Tutor: American Sign Language: Travel Terms

American Sign Language (ASL) and Signed English (SE) Series 3 Lesson 12: Travel Terms By  Elaine Ernst Schneider

Suggested Activities:

• Role play checking into a hotel, getting your room number, taking your suitcase to your room, and asking where the restaurant is located.
• An additional scene could be in the restaurant where you role play ordering a meal.
• RULES: No voice, all signs. If you don’t know the sign for a word, fingerspell.
• You may wish to review  numbers ,  direction signs , and  food signs  from previous lessons before beginning.

Keep adding to your growing Sign Language Vocabulary

Printable Flashcard Series: ASL Basic Signs ASL Survival Signs ASL Signs of Spring ASL Signs of Summer ASL Signs of Fall ASL Signs of Winter

Practice speed and grace by signing to familiar songs and verse

The Pledge of Allegiance + God Bless America Star Spangled Banner O, Canada Sign and Sing Christmas Vol. 1, 2, and 3 23rd Psalm Amazing Grace

and many, many more….

Available at our  Shop@LT  https://www.lessontutor.com/ltstore/

Submitted by:    Elaine Ernst Schneider  entered the classroom as a special education teacher in the 1970’s. Since then, she has taught mainstream English Grammar, Literature, music K-12, deaf education, psychology, Algebra, creative writing, social studies, law, and science in both public and private schools. Presently, Elaine is a curriculum author for multiple educational publishers and is the managing editor of Lesson Tutor, a lesson plan website found at  https://www.lessontutor.com . Her most recent books, 52 Children’s Moments (Synergy Publications) and Taking Hearing Impairment to School (JayJo Books and the Guidance Channel) can be found at Amazon.com. She is currently working on a project with Pearson Prentice Hall as an author of an on-line teacher’s professional development course for the Council for Exceptional Children.

More Articles by this author,  Click Here More lessons in American Sign Language,   Click Here

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Did You Know? You Can Text TSA Your Travel Questions

Tsa agents are available to answer questions travelers might have about their ids, tsa precheck, and what’s allowed in carry-on bags, among other queries..

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Want to ask TSA something? You can text the agency your question.

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While the U.S. Transportation Security Administration (TSA) provides an exhaustive list of what items are good to fly on its website and myriad web pages detailing information on topics like what passes as acceptable identification and how to apply for the expedited screening program TSA PreCheck , every once in a while you may run into a travel-related question you just can’t find the answer to.

Beyond emailing , calling (855-787-2227), or tweeting at the AskTSA Twitter account, another lesser-known option available to travelers is simply sending TSA a text message. Here’s how to text the agency and why you might want to.

How does texting TSA work?

To start a chat, text the word “travel” to the AskTSA number (275-872). You’ll receive a message explaining that automated responses are available 24/7, though for questions the algorithm cannot answer, live employees staff the line from 8 a.m. to 6 p.m. ET. From there, users can pick from six topics:

• TSA PreCheck
• What’s Allowed
• Identification
• Medical Questions
• Damages/Claims

Once you pick a topic, the following text from TSA will offer subcategories to choose from; for example, after selecting Damages/Claims, the next round of options includes claim status, damaged locks, damaged property, and how to submit claims. You’ll continue to get further subcategories until the service thinks it’s answered your question, at which point the subsequent text will ask, “Were we able to answer your question? You can say: YES, NO.” If you respond with “no,” the next text reads, “Please write your query here, and a Social Care Specialist will be in touch soon.” If it’s during the hours the line is staffed, a TSA employee will respond when they’re able (we tested the service and the average response time was roughly 10 minutes). You’ll have to ask again later if it is outside working hours. However, after selecting “Medical Questions” the subcategories offered are help with screening, medication, CPAP, and other. Any choice there will be met with the number for the appropriate department to call, like TSA’s Passenger Support Specialists department.

Why travelers might want to text TSA

Given how extensive the “What’s Allowed” category is (and also what’s previously been asked on the AskTSA Twitter), it’s safe to assume determining what is allowed to be in carry-on bags ( especially related to food ) are the most common questions. Some no-go’s that might surprise even the most seasoned traveler include snowglobes and Magic 8 Balls (because they contain too much liquid) or cast iron skillets and tent pegs (because they could be used as a weapon).

While offering travelers another avenue to determine whether they can bring cheese in their carry-on (the answer is yes, if it’s solid cheese, and a maximum of 3.4 ounces if it’s creamy cheese) or fireworks ( which can’t fly, period ), the text program can be a bit clunky. Responses can take several minutes if too many people use the service at once, and the answers often aren’t as detailed as what you’d find online.

Some questions got satisfactory answers (like the rules for milk, which is fine under 3.4 ounces, and ice, provided it’s frozen solid, otherwise it needs to follow the 3.4-ounce rule ), while others fell flat (foam swords, for instance, aren’t allowed as carry-on items, but there’s no explanation about why).

In some cases, it may be faster to search online for answers to questions travelers might have. However, if you think of something to ask that doesn’t provide a sufficient Google-able answer or needs additional context (like why bowling balls are allowed as carry-ons, but bowling pins aren’t), having access to a real person relatively quickly (at least during business hours) could make your travels go smoother. Or at the very least could save you from wasting time (and potentially being embarrassed) due to having your bag pulled for additional screening.

The Best Ways to Give and Ask for Directions in English

Jasmin Alić

Ever found yourself lost in a different country where your native language isn't necessarily the language spoken there? Maybe stuck at an airport in between two flights? Yes? Okay, great.

This article will provide you with the best words and phrases for giving and asking for directions in English regardless of where you go and the local language spoken there.

However, before going further into details, I'd like for us to first go over one essential, which all the other words and phrases simply cannot go without.

Excuse Yourself

When asking for directions, never underestimate the power of your first impression on other people. Different cultures have different customs, hence different ways of greeting people , especially in public places.

It is the defining moment before one gets directions that are actually true or gets some at all.

Therefore, when you're asking for directions, it is vital that you always approach a stranger with a simple "Excuse me" or "Sorry" before doing so. An immediate "Hello", "Hi" or "Can I ask you a question?" might exert different reactions and even push people away, depending on the context.

However, an "Excuse me" is simply the perfect introduction to whatever question or conversation you might have. Because English is such a widely spoken language , people will immediately understand that you are trying to converse in English and get themselves ready to help you.

Let's consider the following examples:

Hi. or Hello + main question Can I ask you a question? + main question

While these expressions are pretty straight-forward and easy to utter, they might not exert the required reaction and might actually scare people away if you startle them, as explained above. How about adding "Excuse me" at the beginning of your conversation right before asking your desired question?

Excuse me. Hello. + main question Sorry. Hi. Can I ask you a question? + main question Excuse me. Hi. Can I ask you a question? + main question

Ah… suddenly, the air's a bit clearer. You not only sound pleasant, but people actually want to help you.

Other polite expressions and useful phrases you can throw in there are:

Sorry to bother you. I'm (kind of) lost. I'm struggling to find my way around this map.

The same goes for giving directions. Greet people with a simple "Hello" or "Hi" even if they don't do so in the first place.

Trust me, simple verbal gestures like this can be game-changers as far as getting your conversation with a stranger in a foreign city or country to the next level.

Once you've mastered the art of approaching someone the right way, the next step involves showing how well you can actually lead a conversation in English to either get or give the desired directions, regardless of whether it's in the street, at an airport or right next to your seat on the public transport.

Get Directions Quickly

If you want to ask for directions and get them, you have to be able to use the right expression, phrase or question at just the right time in order to make the person you’re approaching understand you and help you, at the very best.

To do so, here are some extremely helpful utterances that more or less never fail to hit their mark.

Could you (please) tell me where ... is?

Could you tell me where the new Starbucks is?

I'm looking for... Could you (please) tell me where it is?

I'm looking for the Empire State Building. Could you please tell me where it is?

Could you (please) help me find…?

Could you help me find the Rotler's library on 6th Street?

Which way (leads) to...?

Which way to Madison Square Garden?

May I ask where ... is?

May I ask where Marienplatz is?

How do I get to...?

How do I get to the nearest metro station?

Note #1: In the sentences above, "could" can easily be replaced with "can" in each case. However, "could" is a tad bit more polite.

Note #2: Always remember to thank the person helping you by using any of the common English phrases used to show appreciation, such as "Thank you", "Thanks a lot", "Highly appreciate it", "God bless you", etc.

Moreover, it would be even better if you did some research beforehand about the most common greetings in that location to truly show your appreciation, regardless of what you say is in English or not.

Give Directions Cautiously

If you happen to get approached by someone in need of directions, it is your sacred duty to help them. Granted, you yourself might be a foreigner in a foreign country being approached by another foreigner in need of those directions, but isn't that what language is supposed to do - connect people?

Here are some great ways to always lend a helping hand and practice (or flaunt) your English in a conversation where you're the one giving the directions, not the other way around. I'll try to cover as many examples as possible, given the number of different situations one can find themselves in.

Go straight ahead on

Go straight ahead on Route 25 for 2 miles.

Go down Route 25 for 2 miles.

Go along Route 25 for 2 miles.

Follow Route 25 for 2 miles.

Note: The four examples above carry absolutely the same meaning in terms of directions. The verb "go" can also be easily replaced with e.g. "walk", "run", "proceed", "continue", etc. and many other vocabulary items, depending on the context.

Turn right/left

Turn right on 5th and Lurk.

Take a right/left turn

Take a right turn on 5th and Lurk.

Make a right/left turn

Make a right turn on 5th and Lurk.

Note: The three examples above carry absolutely the same meaning in terms of directions, as well. You can show even greater language skill by incorporating even more information in such a short expression, e.g. "take the first/second turn right/left" depending on the context.

Head to the Majestic Fountain and then turn right before the entrance.

And many more…

Now, there are a few more conversational aspects to consider when giving directions to someone:

• Chronological order

Carefully provide correct but clear directions, regardless of how complicated they might seem. You can easily do that by putting the required steps in a somewhat chronological order through the usage of words such as: "First", "Second", "Then", "Once you get there", etc.

First, take the left turn right here. Then, go straight ahead on Road 25 for about 2 miles. You're supposed to reach a big roundabout. Once you get there, take the right exit and proceed...

• Spatial Prepositions

To better explain where a specific place or building is located in relation to something else, use prepositions, such as "over", "under", "around", "next to", "near", etc.

Go around the statue and proceed down the running lane. Once you go under the bridge, there should be a bus station nearby.

• Advice and Suggestions

The easiest route might not always be the fastest one. You know it; I know it. Sometimes, bad traffic or construction work gets in the way of a great traveling experience. If you're aware of that, you should share. Still, try to make your English as clear as possible for any listener.

Going down Route 25 might seem shorter, but you're gonna wanna going to want to take a left turn to Route 26 and take the second exit on the first roundabout. That way, you can avoid any possible traffic. That road usually gets flooded very busy at this time of day. Trust me, I know what I'm talking about!

Oh... and no matter who you're talking to, don't use idioms or uncommon expressions to get your point across. Simple, plain English will suffice. You can still demonstrate your English knowledge and conversational skills without these pretty well.

Of course, that's as long as you don't make any pronunciation mistakes that are not necessarily native-like.

The Round-Up

Whether you're the one giving or asking for directions, it only matters that one doesn't get lost. Wherever you are in the world, the English language will almost never let you down.

A simple "Excuse me" can take you places. However, knowing what to say right after that is what always determines the next step on your journey, regardless of where and how you travel.

Use your English like a pro when you travel. Just try to remember today's tips on your next trip around the world to ensure you or anyone else traveling never misses a destination again.

Bon voyage!

Speechling is a nonprofit app and website that combines human coaching with technology to improve your foreign language speaking.

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Secure .gov websites use HTTPS A lock ( Lock A locked padlock ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

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Almost a million individuals enter the U.S. daily. Everyone arriving at a port of entry to the U.S. is subject to inspection by Customs and Border Protection officers for compliance with immigration, customs and agriculture regulations. The more international travelers know about what to expect, the easier and quicker the process becomes.  

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