southall travel whatsapp number

Southall Travel Review

UK Airports

Destinations

Payment Method

Flights to Dubai

All Inclusive Holidays

Family Holiday

The Southall Travel Group Est. 1984
ABTA & ATOL protection
Exclusive deals to 100s of destinations
Low Deposit from £99pp
Last Minute Deals
You Can Not Book online
Mobile App is hard to use
Phone Call Booking

Travel Agent Reviews – Cheap Holidays What you need to know – Southall Travel Reviews .

The Southall Travel Group, established in 1984 and is one of the largest travel companies in the UK. This travel agent is a privately owned UK-based travel agent located in the borough of Southall. The Group both operates physical locations and online holiday bookings. In its beginnings, this top travel agent was a small travel agency that served the Asian UK market with bookings mainly in India and Asia.

The Holidays Team was launched in 2007, as a B2B division that provides travel. Around the same time Away Holidays was launched, which is another top travel agent owned by the Group. In 2013 this top travel agent launched Travel Trolley, a top online travel agent that offers flights, hotels, and holiday packaged bookings. 2017 New corporate headquarters were moved to Mayfair, London. The company has established their Customer Service Centre there also, which operates 24/7 and are there to help you with any issues.

Southall Travel Deals/Sale:

If you Call, you will get the best price under the ‘Best Price Guarantee’ for holiday packages, hotels, flights, luxury holidays, city breaks, last minute holidays, and much more. As the company works through phone bookings you can rest to sure that this part of the travel agents is very well organised and booking thought the phone will be as easy as anything else, given that you know exactly what you need.

Calling this travel agent will get you the best holiday deals they have!

ABTA ATOL Protection:

Is Southall Travel ABTA protected?

Southall Travel limited is an ABTA bonded travel agent, with ABTA membership number 80626, W 4816 . This top travel agent also operates with ATOL license ( 5553 ) provided by the Civil Aviation Authority. ATOL is a financial protection scheme for UK travel companies and over 20 million holidaymakers and travellers are protected each year. When you book an ATOL protected holiday package or flight plus holiday from this travel company, you will receive an ATOL protection Certificate confirming your arrangements and your protection under the travel agency ATOL protection license.

What does this mean for you?

If you do not receive an ATOL protection Certificate, then the booking will not be ATOL protected. If you do receive an ATOL protection Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our bookings conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

Why Book Holidays with this travel agent?

Southall Travel’s package holidays guarantee a value holiday without the enormous price, see all the top deals and offers that Top10TravelAgents.com has selected for you today and go book your next Package Holiday!

Price Match Guarantee – can help you book your perfect holiday at the cheapest price. This top travel agent is very competitive and will go above and beyond to get the best price for you holiday packages. It does not matter if it’s a luxury holiday, budget holiday or city break, they’ll be able to find it cheaper, or at least match whatever prices you find elsewhere.
Low deposits £99pp – A deposit of £99 per person is needed to secure your holiday, but this is a lot better than having to pay the entire holiday at the time of booking.
No fee on credit & debit card transactions
Exclusive deals for hundreds of destinations
24/7 assistance by Travel Experts
ABTA & ATOL Protection

What Cheap Holidays do Southall Travel Offer?

Do you find yourself in a state of shock when you see those bills for food, drinks, and entertainment on your all inclusive holidays? That does ruin the true holiday fun, doesn’t it? When you book an all inclusive holidays packages with this travel company, you “drive out those credit crunch blues”! And please do not think it will cost a fortune, Southall Travel all inclusive holiday packages guarantee you will not be digging deep into your pockets.

Luxury Holidays

Don’t think that luxury holidays were reserved for rich and wealthier, people booking for luxury holidays are on the rise with each passing month. Thanks to suitable options and the abundance of availability, along with the carful choices from this travel company, now you can plan these luxury holidays every year to the destination of your choice.

Family Holidays

Did your last Family Holiday disappoint you; do you feel like you overpaid for the entertainment you received? If Yes, this travel company will listen to you, you can tell what your interests are, and you can be sure they will deliver the family holiday package you are looking for your Family Holiday.

Safari Holidays

The tours extend to some of the top safari holiday locations worldwide including South Africa, Tanzania, Rwanda, Kenya, India and more. With a Safari Holiday, you are able to see some of the world’s most rare species of animals and birds. Meet with native tribes and learn about their history, while discovering multitudes of Mother Nature’s bounty on an exciting safari holiday adventure.

You will go through grass-covered fields and national parks, spread-out deserts and the mountains on your adventure, also get a chance to see the Bengal Tigers in India, Big 5 in Kenya and Mountain Gorillas in Rwanda along with other exciting safari holidays.

How do you pay for your Holiday?

The travel company website accepts most of the payment methods. You can use American Express, Mastercard, Bank Transfer, own-brand credit card, and more. Southall Travel also allows using online wallets like PayPal to make payments for your booking. Payments accepted on this top travel agents site include American Express, Diner’s Club International, Maestro, MasterCard, Visa, Visa Electron, and PayPal.

Does this travel agent have a Mobile App?

The travel Mobile App makes getting the cheapest and best price offer for holidays, package holidays, and flight fares. With the ability to edit and personalise the home screen, the app gives instant access to flights info, when needed. Whatever the purpose of your trip, the destinations you want to visit, and adventure experiences you wish to enjoy – the mobile travel App is the natural choice for the best cheap flights, cheap holidays, and tours.

However the app is very hard to use, you will still be asked to call directly to book – so bookings via the mobile are not possible!

You can view all the available Flights, Holidays, Destinations and everything that the website offers, but this travel agent is phone call booking only it seems.

How to Contact Customer Service:

Contact by post:.

Southall Travel LTD, Palmoak House, 19 S Rd, Southall, Middlesex, UB1 1SU, United Kingdom

Company number: 01869431 ATOL number: 5553 ABTA number: W4816, 80626 IATA number: 91293591

Chat or Call:

Call a travel expert: 0208 843 4444 General Sales and best deals (24/7 UK) 020 8574 8410 Corporate Office Number (not open to the public)

Email: [email protected]

Social Media: Facebook Twitter Instagram Pinterest YouTube

How do other Southall Travel reviews compare to Top 10 Travel Agency Review?

With there being two types of travel agency reviews that you can come across online – expert reviews and the more traditional customer travel agent reviews.

The expert travel agent reviews will usually provide you with an unbiased evaluation of a UK agency and will highlight its pros and cons.
Customer service reviews, on the other hand, will offer a more subjective view of an OTA. It will be sharing personal experiences and will most likely focus on a certain feature.

Final verdict

Southall Travel is a good travel agents and rightly counted among the top travel agents in the UK, they have a wide variety of holidays to 10oo’s of destinations, flying from 27 UK based airports. You can discover discounted flight offers and amazing cheap holidays, although they have to be booked via the phone and is the place where you will find the best travel deals. As it is displayed all over the website this travel agents wants you to call and have discussion about your holiday with them.

Flight only

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Travel trolley, awayholidays.

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Reviews 4.6.

16,426 total

Most relevant

Thank you to Patricia!

Thank you to Patricia for organising the most incredible holiday for us to Dubai. We stayed at the Ritz Carlton and had an amazing experience. Patricia was flawless, authentic and helpful throughout the booking process and while we were away. I would highly recommend booking trips with Southall Travel and I will certainly reach out again for our next trip. Zinah

Date of experience : 20 August 2024

Family holiday in Dubai

Nathan booked our family holiday in dubai and we just came back today, we had a wonderful time and everything was done according to plan. Nathan was very helpful, patience and a lovely guy, he sorted everything and we had no issue with our journey. Definitely will be booking again with Nathan. Thank you Nathan for all your help.

Date of experience : 16 August 2024

Reply from Southall Travel

Dear Our Valued Customer, It is delightful to hear about your wonderful experience with us. We aim to deliver the best possible services and your words of appreciation truly mean a lot. Nathan is indeed an asset to our team and we are glad to know that he fulfilled your expectations. He will certainly be applauded for his hard work and patience. Regards, Southall Travel

Mr Ashley was very helpful

Customer care staff member Mr Ashley was very helpful. His patience and helping mentality is to be really appreciated. I got the right deal and entire process was hassle free. Thanks Mr Ashley

Date of experience : 16 July 2024

Just booked our family trip to Dubai. Norman was very helpful with all the information he provided. He managed to find us a better deal. Our family have been booking their holidays with Norman for many years! Thanks for the great service!

Date of experience : 25 August 2024

Dear Our Valued Customer, We're thrilled to hear that you are happy with the service Norman provided. Our team always ensures to offer the best deals and the most suitable arrangements for our valued customers. It's our constant endeavor to make the booking process as smooth as possible. Your words of appreciation significantly boost our morale, and we are motivated to keep up our work. Regards, Southall Travel

We had an excellent experience working…

We had an excellent experience working with Karan Bali at Southall Travel. He was incredibly kind and understanding throughout the entire booking process. Karan took the time to listen to our needs and preferences, ensuring that we found the perfect hotels and holidays without any issues. He also went above and beyond to secure us fantastic deals, making our trip even more enjoyable. Thanks to his professionalism and dedication, we are looking forward to booking with him again for our future travels. Highly recommend Karan for anyone looking for a seamless travel experience.

Dear Our Valued Customer, Thank you for taking the time to share your satisfactory experience working with our travel expert, Karan Bali. At Southall Travel, we strive to ensure our customers receive the best service in their hunt for the perfect holidays, and reading your feedback was a delight for our team. Regards, Southall Travel

Excellent customer service from Jacob and Andrew for package holiday booking

Jacob and Andrew were really helpful, friendly and efficient in putting together a package holiday for us. They answered any questions we had and went above and beyond to ensure we had all the information we needed. We’ve booked with Southall Travel many times and would definitely recommend them, as their customer service is always excellent and their prices are very competitive!

Date of experience : 23 August 2024

Dear Our Valued Customer, Thank you very much for such a wonderful review! We are greatly thankful to you for taking the time to share this feedback. We are thrilled to hear that Jacob and Andrew were able to assist with your inquiries and provided the top-notch assistance you deserve. Our team is committed to providing excellent customer service, and hearing positive comments like yours is the best reward we can get. Regards, Southall Travel

Southall travel amazing company

Southall travel amazing company, a guy called Nathan super sales assistant, very accomplished and gets you the best price. I highly recommend this company!

Dear Our Valued Customer, Thank you very much for your kind and generous review! We are sincerely grateful for your trust in us and we're truly inspired by the friendly words you've shared. Regards, Southall Travel

Southall Travel - excellent service and competitive

Have you Southall Travel now for 7 years and always found them competitive and very helpful. They will always try and ensure your holiday dreams are met and Devika is our contact and is very polite and will spend much time in researching best routes and dates to meet your budget

Date of experience : 22 August 2024

Dear Our Valued Customer, Thank you for your wonderful feedback about our services. We are delighted to learn that you've enjoyed our competitive prices and helpful customer support over the course of the past 7 years. Your commendation for Devika is particularly heartening to hear; she indeed works tirelessly to provide the best travel options for our esteemed customers. We are glad to know that her hard work and politeness have significantly contributed to your positive experiences with us. We will be sure to pass along your kind words to her. Regards, Southall Travel

I have been using William for the past 15 years to book all my travel as well as my family travel . He is always really help full, goes out of his way to research the best deals . I would not use any other travel agent Highly reccommend using William for you travel requirements

Date of experience : 17 June 2024

Dear Our Valued Customer, Thank you so much for sharing your positive experience with our travel agent, William. We’re thrilled to hear that you’ve found his services to be helpful and beneficial for your travel needs throughout the years. We completely agree with your recommendation. William is indeed a dedicated professional, who always prioritizes client needs and satisfaction. Regards, Southall Travel

Amazing service by Connor

Connor was the agent that we spoke to about our latest travel. He was really patient and helpful. He walked me through different dates and flight details all the while staying calm and positive. He made his case and made the booking on the first call even though i was doubtful. Keep the good work going. We really recommend their service.

Dear Our Valued Customer, Thank you for taking the time to share your valuable feedback with us. It is always a pleasure to hear from our customers and your words of appreciation made our day! We are really glad to hear that you had a positive experience with our travel agent, Connor. It's always heartening to hear about his patience, willingness to guide, and dedication to our customers. Regards, Southall Travel

Everything I requested + more

They took instruction well. Asked appropriate questions. We're very quick to respond with a better cheaper alternative. Noah was polite pleasant and quick. Got everything I wanted. Thanks. 10 out of 10.

Dear Our Valued Customer, We're incredibly grateful for your feedback and are thrilled to learn that you have thoroughly enjoyed our services. We aim to provide excellent customer service, and we're glad that we were able to meet your expectations. Your kind words for Noah have been relayed to him and he appreciates your recognition very much. It gives us great motivation to keep delivering the best service we can. Regards, Southall Travel

I have been buying tickets from…

I have been buying tickets from Southall Travel for over 20 years, today they refused to do a price match even though I have sent them written confirmation from other travel agent quote southall travel simply saying can’t match the price, so i have send a email to sunrise radio why they promoting fake advertising on radio AD 24x7 Southall travel guaranty price match its all fake, they won’t it’s all miss information and fake advertising such a shame Southall travel one of the old in west London, I never doubt on Southall travel until now. Really shocking

Date of experience : 19 August 2024

Dear Our valued Customer, Thank you for taking the time to share your concerns about your recent experience with Southall Travel. We truly value your loyalty as a long-standing customer over the past 20 years, and we regret to hear that you are dissatisfied with our service. We have always sought to uphold the highest standards of customer service, offering competitive prices, and genuinely promoting what we can provide to our clients. In light of this recent issue, it seems that there may have been some misunderstanding, as the price match guarantee is subject to certain conditions. These conditions take into account various factors such as travel dates, airline class, and availability of seats, among others. Regards, Southall Travel

Connor was a very good sales person he…

Connor was a very good sales person he has tried his best along side his colleague jason has managed my booking so well. Southhall travel is not my go to but for these customer service guys really appreciate it.

Dear Our Valued Customer, Thank you for taking the time to write to us. We value and appreciate your feedback on our sales team. It gives us great pleasure to know that the efforts of Connor and Jason have been noticed and commended. Our team strives to provide the best service, and your comments will undoubtedly motivate them to deliver even better. Regards, Southall Travel

They keep getting better

I have always loved booking via Southalltravels, initially because it was the cheapest, then because it was convenient and, now-a-days, because its representatives are most helpful. I talked to Anish today and Vikram before that - excellent customer services and professionalism

Date of experience : 26 August 2024

Dear Our Valued Customer, Thank you for your praising words and expressing your appreciation for our service. Your feedback is invaluable to us in pursuit of providing an unparalleled travelling experience to all our customers. Regards, Southall Travel

Not honest with their quotes Went on Southall website to book a…

Went on Southall website to book a holiday got a price online then they sent a email the price was then over 2 thousand dearer the reason apparently was that the website was giving wrong quotes and the price was for 4 adults instead of 5 which clearly wasn’t the truth due to the email they sent inclusive of 5 adults

Date of experience : 21 August 2024

Dear Our Valued Customer , Thank you for reaching out. We apologise for the confusion and frustration you have experienced during your recent attempt to book a holiday through our website. we understand the price you were quoted was subsequently increased. From your description, there seems to have been a misunderstanding or error during the booking process. Please rest assured we take such concerns sincerely and we're committed to finding a resolution to this matte Regards, Southall Travel

I had an excellent experience once…

I had an excellent experience once again with southhall travel . Rishabh was very professional , well spoken (his English was 👌so I was able to understand without any issue ) and he went above and beyond . His direct line number for any travel needs is 020 8843 4427. Definetly 5 star service

Date of experience : 13 August 2024

Dear Bucks Elite Thank you so much for taking the time to share your wonderful experience with Southhall Travel. We're thrilled to hear you had a fantastic experience with us and especially with Rishabh. He's certainly a valuable component of our team and strives daily to provide excellent customer service. Regards, Southall Travel

Excellent service

Excellent service. Amaan was very helpful. Quick and efficient, booked previously also. Allows part payment for ticket booking, which is great.

Dear Our Valued Customer, We are thrilled to hear that Amaan provided you with excellent customer support and was able to assist you efficiently. Our team always strives to offer quick and effective solutions, and it is heartening to know we succeeded in your case. Amaan is certainly an asset to our team and we will ensure your kind words are passed onto him. Regards, Southall Travel

Very professional people working in Southall travel. Specially aarti was very very good whole off my booking process. She will always answer your email. All the enquiry was brilliantly sorted out.she deserve 5**.thank you very much

Date of experience : 15 August 2024

Dear Our Valued Customer, Thank you so much for your wonderful words and for the 5-star review. It is extremely gratifying to see that you were satisfied with our services, especially with Aarti's assistance through the booking process. Our key focus is customer satisfaction and Aarti will be delighted to hear your generous compliments. I will make sure to forward your kind words to her and I know she will be grateful for your praise. Regards, Southall Travel

I booked my holiday to Dubai through…

I booked my holiday to Dubai through Amaan, he provided excellent customer service and was very efficient. I will be booking with hin again in the future.

Dear Our Valued Customer, Thank you for taking the time to share your positive experience about your holiday booking to Dubai through our representative, Amaan. We are absolutely thrilled to hear you've enjoyed your booking process with Amaan. Your feedback regarding his excellent customer service and efficiency are greatly appreciated. At our company, we continuously strive to serve you better Regards, Southall Travel

helpful staff who guided me and took…

helpful staff who guided me and took his time and was patient with my lack of computer knowledge. Being elderly it is not easy to follow links etc.. Dhruv helped me achieve my booking professionally.

Date of experience : 07 August 2024

Dear Our Valued Customer, Thank you for taking the time to share your commendable experience with Dhruv. Each member of our team is dedicated to providing the highest quality service to our users, and we're delighted to hear that you appreciated his efforts Regards, Southall Travel

Southall Travel

Learn more about the services southall travel offer here, southall travel | travel agency.

Southall Travel is an award winning travel agency established in 1984 in Southall, Middlesex. Southall Travel’s headquarters are now based in Iver in Buckinghamshire and it has offices both in Europe and Asia employing over 700 trained travel experts. Southall Travel operates with an ATOL (Air Travel Organisers’ Licensing) license and is an ABTA (Association of British Travel Agents) member and is IATA (International Air Transport Association) accredited, offering travellers the best in financial protection.

In the beginning Southall Travel concentrated especially on the Asian UK community, arranging travel to India and other Asian destinations. Other leisure services soon followed and Southall Travel now offers flights and holiday packages globally, (mainly for travellers departing from UK airports). Southall Travel caters for all kinds of flights at competitive prices including scheduled flights with full-service airlines, low cost carriers and charter flight operators. Southall Travel also deals in cruises, round-the-world holidays, bespoke all-inclusive holiday packages, airport transfers, car rental, visa assistance, insurance and group travel bookings. In addition Southall Travel operates in the wholesale and corporate travel sectors through ‘The Holiday Team’ and ‘Applehouse Travel’ and opened a corporate facility outside Heathrow Airport in 2008.

Southall Travel is a privately owned company which helps more than a thousand people a day with their travel plans and has been the recipient of a number of noteworthy awards. In 2005 Southall Travel received the prestigious Sunday Times Fast Track 100 company award followed by three consecutive Sunday Times Top Track 250 Company awards in 2010, 2011 and 2012 and recently received the ‘Favourite Tour Operator to India’ award at the Eastern Eye Asian Business Awards. To complement this series of awards, Managing Director Kuljinder Bahia, under whose leadership the company operates, scooped the Young Entrepreneur of the Year award in 2008, at the 8 th Asian Achievers Awards held in London.

Southall Travel’s website, www.southalltravel.co.uk , offers a host of cheap flights and holiday package deals throughout the world, enabling customers to book these online securely using Security Metrics site certification and also VeriSign Authentication Services.

As the business continues to grow, Southall Travel has now branched out into the luxury holiday sector with a fully owned subsidiary with a dedicated contact centre based in Croydon.